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Patient Resources

Your one-stop shop for CareFirst BlueCross BlueShield and Dominion insurance forms and information

The Foundation for Advanced Education in the Sciences (FAES) provides up-to-date information and resources for emergency care, prescription coverage and insurance program enrollment. Below you will find one-click access to all of the essentials. If you have additional questions, check out our FAQs or contact an FAES insurance representative.

You can also visit our offices in Building 10 (South Side), Room 1N241 (near Masur Auditorium)

Hours: 9:00 AM- 4:00 PM, Monday - Friday
Phone: 301.496.8063
E-mail: FAESinsurance@mail.nih.gov
Fax: 301.480.3585

As an FAES insurance representative, I am able to assist members on a daily basis, answering any questions or concerns they may have regarding insurance. It is a great feeling to be able to give one-on-one customer service and have customers walk away at ease knowing they are provided with health insurance to ensure their families and themselves remain healthy.

-Mary Jo, FAES Insurance Representative

 CareFirst Login 

Why should you create an online account with CareFirst?

  • You have access to your plan information
  • You may print out a temporary member I.D card and request a new card be mailed to you
  • You have the ability to view your explanation of benefits (EOBs) every time you visit a provider

How to register?

 Find an Urgent Care Facility in Maryland (Some options listed below) 
  1. Righttime Medical Care
    (888) 808-6483
    Search for a location near you:
    https://www.myrighttime.com/locations
  2. Eric S Felber, DO (Urgent Care)
    7930 Old Georgetown Rd
    Bethesda, MD 20814
  3. After Hour Urgent Care, LLC
    751 Rockville Pike #14A
    Rockville, MD 20852
    301-681-8000
  4. Crescent Urgent Healthcare Services
    10540 Connecticut Ave
    Kensington, MD 20895
    301-949-0030
  5. Patient First
    8601 16th street
    Silver Spring, MD 20910
    301-960-4682
  6. Medstar Promptcare
    11915 Georgia Ave
    Wheaton, MD 20902
    301-942-4505
Find a Doctor
You choose to seek care inside the network of doctors, hospitals or other health care providers that the insurance company has contracted with.

BlueChoice Network

Click here:  https://member.carefirst.com/wpsm/portal/Member/public/findaprovider

BlueCross BlueShield National Provider Directory

Click here to use these providers for your lowest out-of-pocket costs outside the CareFirst service area.

 Find a Lab Corp

You must use a LabCorp facility for any lab services in order to obtain coverage for those services. Please keep in mind that services performed at a facility in Maryland, D.C or Northern Virginia that is not part of the LabCorp network may be considered out-of- network and may require members to pay higher out of pocket costs. Locate a facility near you.

Generic Vs. Brand Name Drugs FAQ’s

What are generic prescription drugs?

A generic drug is an identical copy of a brand name drug in ingredients, dosage, safety, strength, how it’s taken, quality, performance and intended use. Generic drugs are manufactured in facilities that are required to meet the same FDA standards of good manufacturing practices as brand name products.

Why use generic prescription drugs?

There 2 primary benefits to using generic drugs:

  1. Generic drugs are less expensive than brand name medications
  2. Generic drugs are safe, effective, Resources FDA approved and contain the same ingredients as their name brand equivalents

How much would I save by using generic prescription drugs?

Here is a comparison of copay costs for generic and brand name drugs:

Brand Copay

Generic Copay

Total Savings

$50/mo

$10/mo

$40/mo

$600/yr

$120/yr

$480/yr

Why do generic prescription drugs cost less?

When patents on brand name drugs near expiration, manufacturers can apply to the FDA to sell generic versions. Because generic manufacturers don’t incur development costs, they can sell their product at substantial discounts.

More than one company can make generic products – this introduces competition to the market, which also results in lower prices. These saving are directly extended to you, the patient, in the form of lower copays.

How can I purchase generic prescription drugs?

  • Ask your doctor: Talk to your doctor to see if there are generic options available for your medication(s).
  • Ask your pharmacist: When you fill your prescription, ask the pharmacist if there is a generic alternative.

    I found my experience extremely helpful and can't think of anything that needs improvement.

     – FAES Feedback Survey Respondent