Skip to Main Content

Health Insurance Services

Your Monthly Premium
Enroll in a Plan
Login to Trustmark®
Change Your Plan Coverage
Terminate Your Plan

FAES offers a comprehensive insurance plan to NIH Fellows.

All FAES onsite offices are closed. FAES Insurance is working remotely during our normal operating hours, Monday to Friday 9am to 4pm. We are processing all new enrollments, renewals and terminations via email.  FAES is committed to continue providing excellent customer service virtually to ensure that all your health insurance needs are addressed.

In addition to phone and email, FAES Insurance is adding another form of communication for members, Virtual Video Health Insurance Consultations. Please email to schedule a meeting.


FAES New Plan Year Starts 11/1/2020


The FAES new insurance plan year begins 11/1/2020. New cards are available for plan participants on and via the myTrustmarkBenefits mobile phone app. Plan participants will receive these cards in the mail within 7-10 business days. Cards will include the new MetLife Dental and Vision information.

Plan participants can also create an account on Please enter employer name “FAES” to register.

Plan information: Guide 2020-2021  and Video

Please contact FAES insurance via email or phone for any questions.

FAES Insurance
(301) 496-8063

FAES makes it simple for Fellows to acquire the health insurance coverage you need for working or training at NIH. We have partnered with Trustmark® and MetLife to provide insurance plans that include medical/prescription, dental and vision for you or your family.

FAES is committed to meeting the insurance needs of Fellows and their families. Our friendly, knowledgeable, and helpful support staff are here to assist you with understanding your plan benefits and responsibilities as well as the many health-related services available to you during your tenure here at NIH.

Hours: 9:00am-4:00pm, Monday-Friday
Phone: 301.496.8063
Fax: 301.480.3585

“Less than one hour for an email reply! Incredibly knowledgeable and excellent in explaining detailed information regarding insurance policies.”
– FAES Feedback Survey Respondent

Upcoming Events

See All Events

In the News

See All News