The FAES Insurance Office is open Monday to Thursday 10am to 4pm by appointment. Please contact FAES by phone 301-496-8063 or email faesinsurance@mail.nih.gov to schedule an appointment. Insurance representatives continue to be available by phone and email Monday to Friday 9am to 4pm. We continue to process new enrollments, renewals, and terminations via email, and offer Virtual Video Health Insurance Consultations. Please email us to schedule a virtual meeting.
The FAES Trustmark Insurance Table of Contents for machine readable files is available at this link.
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August 29, 2022 FAES Open Enrollment: September 12-23, 2022 for Medical/Prescription, Dental and Vision Plans for the 2022-2023 Plan Year Since 1959 the Foundation for Advanced Education in the Sciences (FAES) has been working to support the professional and educational mission of the National Institutes of Health. This support includes a health insurance program for select members of the NIH community. Over the years FAES has made many changes to ensure a robust and sustainable insurance plan for members. FAES will continue to offer the Trustmark/Aetna Signature Administrators PPO Medical/Prescription plan and the MetLife Dental/Vision plan for the 2022-2023 plan year. We are pleased to announce that no coverage changes were made to the medical plan for the new plan year. The Prescription Plan will have one minor plan change to limit the prescription fill quantity on certain categories of medications to align with clinical dosing guidelines. An updated benefit guide and insurance plan video will be posted on the FAES website before the start of our Open Enrollment period. Open Enrollment September 12-23, 2022 Open Enrollment is a time when you can make changes to your insurance election. Changes can include switching from individual coverage to family coverage (or vice versa), dropping coverage all together, or enrolling if you previously waived coverage. If you wish to make changes, please contact the FAES Insurance department by phone or email. Changes will take effect with the start of our new plan year on November 1, 2022. If you are currently enrolled and choose to remain on the plan for the new plan year, you will automatically be reenrolled in Medical/Prescription and Dental/Vision plans effective November 1, 2022. You do not need to fill out new paperwork. FAES Insurance will host Open Enrollment Information Sessions via Zoom at 3:00pm EDT daily (Monday-Friday) September 13-23, 2022. May 23, 2022 FAES Trustmark Informational Wallet Card and Provider Information Sheet Trustmark will mail an informational wallet card and a provider information sheet to all plan participants. Plan participants can share the card and information sheet with providers when seeking care to assist the providers with verifying coverage and submitting claims to Trustmark. The documents also outline the relationship between Trustmark and the Aetna Signature Administrators PPO network. The wallet card can be carried along with your insurance card. An electronic version of both documents is available on the Trustmark portal and the FAES Insurance website. At-Home Covid-19 Tests Kits FAES plan participants can get free at-home COVID-19 tests in three ways:
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FAES makes it simple for Fellows to acquire the health insurance coverage they need for working or training at NIH. We have partnered with Trustmark® and MetLife to provide insurance plans that include medical/prescription, dental and vision for you or your family.
FAES is committed to meeting the insurance needs of Fellows and their families. Our friendly and knowledgeable support staff are here to assist you with understanding your plan benefits and responsibilities as well as the many health-related services available to you during your tenure here at NIH.
Hours: 9:00am-4:00pm, Monday-Friday
Phone: 301.496.8063
E-mail: FAESinsurance@mail.nih.gov
Fax: 301.480.3585
“Less than one hour for an email reply! Incredibly knowledgeable and excellent in explaining detailed information regarding insurance policies.”
– FAES Feedback Survey Respondent
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