Audrey, FAES Insurance Representative
Health Services
Providing good customer service is essential, especially to those for whom English is not their...
View Health Services SpotlightThe FAES Insurance Office is open Monday to Thursday, 10 a.m. to 4 p.m. by appointment. Please contact FAES by phone at 301-496-8063 or email faesinsurance@mail.nih.gov to schedule an appointment. Insurance representatives continue to be available by phone and email Monday to Friday, 9 a.m. to 4 p.m. We continue to process new enrollments, renewals, and terminations via email and offer Virtual Video Health Insurance Consultations. Please email us to schedule a virtual meeting.
The FAES Trustmark Insurance Table of Contents for machine-readable files is available at this link.
Medical/Prescription, Dental, and Vision Plans for 2023-2024 Plan Year Effective November 1, 2023 Since 1959, the Foundation for Advanced Education in the Sciences (FAES) has been working to support the professional and educational mission of the National Institutes of Health. This support includes a health insurance program for selected members of the NIH community. Over the years, FAES has made many changes to ensure a robust and sustainable insurance plan for members. FAES will continue to offer the Trustmark/Aetna Signature Administrators PPO Medical/Prescription plan and MetLife Dental and Vision plans for the 2023-2024 plan year. We are pleased to announce that no coverage changes were made to the medical, dental, and vision plans for the new plan year. Changes for the 2023-2024 plan year are:
The 2023-2024 benefit guide and insurance plan video will be posted on the FAES Explore Insurance Plans webpage ahead of Open Enrollment. Open Enrollment is a time when members can make changes to their insurance election. Changes can include.
If members wish to make changes, please contact the FAES Insurance department by email or phone. Changes will take effect with the start of our new plan year on November 1, 2023. If members are currently enrolled and are not making any changes for the new plan year, they will not need to complete new paperwork. |
FAES makes it simple for Fellows to acquire the health insurance coverage they need for working or training at NIH. We have partnered with Trustmark® and MetLife to provide insurance plans that include medical/prescription, dental and vision for you or your family.
FAES is committed to meeting the insurance needs of Fellows and their families. Our friendly and knowledgeable support staff are here to assist you with understanding your plan benefits and responsibilities as well as the many health-related services available to you during your tenure here at NIH.
Hours: 9:00 am-4:00 pm, Monday-Friday
Phone: 301.496.8063
E-mail: FAESinsurance@mail.nih.gov
Fax: 301.480.3585
“Less than one hour for an email reply! Incredibly knowledgeable and excellent in explaining detailed information regarding insurance policies.”
– FAES Feedback Survey Respondent
Music in the Atrium presents University of Maryland Jazz Combo
Please join us on December 11, 2023 at 12:30pm for the Manchester String Quartet performance of Brahms Piano Quartet in g minor, Opus 25 in the National Institutes of Health Clinical Center Atrium.
Please join us for a special performance by the NSO's ensemble on December 14, 2023 at 12:30pm in the Clincial Center Atrium.
Please join us on January 22, 2024 at 12:30pm for the Manchester String Quartet performance of Brahms String Quartet in c minor, Opus 51#1 in the National Institutes of Health Masur Auditorium.
Please join us on April 15, 2024 at 12:30pm for the Manchester String Quartet performance of Mendelssohn String Quartet in D Major, Opus 44#1 in the NIH Masur Auditorium.
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Get paid to work at the National Institutes of Health and earn a master's in Data Science, with your degree courses paid as part of the fellowship award.
FAES is committed to supporting the mental health and overall well-being of our plan participants. Effective Nov.
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Providing good customer service is essential, especially to those for whom English is not their...
View Health Services Spotlight