All FAES onsite offices are closed. FAES Insurance is working remotely during our normal operating hours, Monday to Friday 9am to 4pm. We are processing all new enrollments, renewals and terminations via email. FAES is committed to continue providing excellent customer service virtually to ensure that all your health insurance needs are addressed.
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FAES New Plan Year Starts 11/1/2020
The FAES new insurance plan year begins 11/1/2020. New cards are available for plan participants on mytrustmarkbenefits.com and via the myTrustmarkBenefits mobile phone app. Plan participants will receive these cards in the mail within 7-10 business days. Cards will include the new MetLife Dental and Vision information. Plan participants can also create an account on metlife.com/mybenefits. Please enter employer name “FAES” to register. Plan information: Guide 2020-2021 and Video Please contact FAES insurance via email or phone for any questions. FAES Insurance |
FAES makes it simple for Fellows to acquire the health insurance coverage you need for working or training at NIH. We have partnered with Trustmark® and MetLife to provide insurance plans that include medical/prescription, dental and vision for you or your family.
FAES is committed to meeting the insurance needs of Fellows and their families. Our friendly, knowledgeable, and helpful support staff are here to assist you with understanding your plan benefits and responsibilities as well as the many health-related services available to you during your tenure here at NIH.
Hours: 9:00am-4:00pm, Monday-Friday
Phone: 301.496.8063
E-mail: FAESinsurance@mail.nih.gov
Fax: 301.480.3585
“Less than one hour for an email reply! Incredibly knowledgeable and excellent in explaining detailed information regarding insurance policies.”
– FAES Feedback Survey Respondent
REGISTRATION IS CLOSED.
Registration occurs on a first-come, first-served basis. The deadline for registration is one week before the first day of the course.
Registration occurs on a first-come, first-served basis. The deadline for registration is one week before the first day of the course.
Registration occurs on a first-come, first-served basis. The deadline for registration is one week before the first day of the course.
November 16, 2020 to January 29, 2021
The FAES Health Insurance Services recently expanded its array of services to provide virtual appointments.
With the rapidly evolving situation surrounding COVID-19, FAES has decided to close all NIH Campus offices and retail locations from March 16th.
The Foundation for Advanced Education in the Sciences (FAES) has opened a third retail location in Building 10, conveniently located outside the B1 Cafeteria and near the NIH Federal Credit Union B
Providing good customer service is essential, especially to those for whom English is not their...
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