The FAES Insurance Office is open Monday to Thursday 10am to 4pm by appointment. Please contact FAES by phone 301-496-8063 or email faesinsurance@mail.nih.gov to schedule an appointment. Insurance representatives continue to be available by phone and email Monday to Friday 9am to 4pm. We continue to process new enrollments, renewals, and terminations via email, and offer Virtual Video Health Insurance Consultations. Please email us to schedule a virtual meeting.
The FAES Trustmark Insurance Table of Contents for machine readable files is available at this link.
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December 15, 2022 Express Scripts Pharmacy Network Change Effective on January 1, 2023, Harris Teeter pharmacies will no longer be part of the Express Scripts pharmacy network. If you fill prescriptions at a Harris Teeter pharmacy, they will not be covered by the FAES pharmacy plan, and you may pay a higher cost for your medications. If you recently, or previously, filled a prescription at a Harris Teeter pharmacy, you will receive a letter from Express Scripts informing you of participating pharmacies in your area. To avoid any interruption in your treatment, transfer your prescription to a participating pharmacy before January 1, 2023. It’s easy to move your prescription. Here are 3 ways to make the switch: 1. Take your prescription bottle to your new pharmacy and they’ll contact your current pharmacy to transfer your prescription. 2. Call your new pharmacy and ask them to transfer your prescription. 3. Ask your doctor to contact your new pharmacy with your prescription information. Visit express-scripts.com/findapharmacy for a full list of in-network pharmacies near you. May 23, 2022 At-Home Covid-19 Tests Kits FAES plan participants can get free at-home COVID-19 tests in three ways:
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FAES makes it simple for Fellows to acquire the health insurance coverage they need for working or training at NIH. We have partnered with Trustmark® and MetLife to provide insurance plans that include medical/prescription, dental and vision for you or your family.
FAES is committed to meeting the insurance needs of Fellows and their families. Our friendly and knowledgeable support staff are here to assist you with understanding your plan benefits and responsibilities as well as the many health-related services available to you during your tenure here at NIH.
Hours: 9:00am-4:00pm, Monday-Friday
Phone: 301.496.8063
E-mail: FAESinsurance@mail.nih.gov
Fax: 301.480.3585
“Less than one hour for an email reply! Incredibly knowledgeable and excellent in explaining detailed information regarding insurance policies.”
– FAES Feedback Survey Respondent
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