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Tammy Rogers, FAES Retail Services Manager

" My focus at FAES Bookstore and Gift Shops @ NIH is centered on discovering ways to enhance the campus experience not only for FAES students, NIH workers and staff, and visitors to NIH, but also the patients receiving treatment here. We listen to our customers every day and react quickly to their needs and requests in order to meet or exceed their expectations. This has brought a great result in the form of wonderful, positive feedback from all segments of the community, which is very gratifying and rewarding! "